IT support
that turns up.
Servers, Microsoft 365, security, backups and phones for Auckland businesses, looked after by technicians who drive to your office and explain things in plain English. No callout fee. No minimum charge.
- No callout fees
- No travel charges
- No minimum charge
- No contract for ad hoc work
Everything a business runs on, looked after
Seven services, one set of technicians, delivered on-site across Auckland or remotely. Pick one or hand us the lot.
Monthly · monitored · patchedManaged IT services
Your whole IT setup looked after for a fixed monthly fee, before things break.
1 to 50 staff · AucklandSmall business IT support
Enterprise-grade support scaled to a business with no IT department.
WatchGuard Gold PartnerCybersecurity
Firewall, endpoint protection, email filtering and staff training that stops the phishing email landing.
Tested, not assumedBackup and disaster recovery
Image-based backups every 15 minutes, off-site copies, and a restore we actually test.
Hosted in NZVoIP phone systems
Business phones over your internet connection. Keep your numbers, drop the line rental.
Migration · licensing · supportMicrosoft 365
Email, files and Teams set up properly, licensed correctly and secured.
- On-site · Auckland-wide
Business computer repair
Slow PCs, dead laptops, failed drives, network drops. Fixed at your desk, not in a queue.
Small business IT, done the enterprise way
Our technicians each spent 18 years or more in large enterprise before Wizard IT. The habits came with them: monitoring, patch schedules, tested backups, documentation, change control. What changed is the scale and the bill.
Clients are accountants, a law office, sheet metal and flooring firms, an awning maker, an auto parts distributor, a hotel, a kung fu school. Mostly 1 to 50 staff, mostly West and Central Auckland, all of them with no time for IT.
How I.T. works
The same sequence every time, whether it is a dead laptop or a full server replacement.
In their words
“Wizard IT came into our office, took away all the stress and had the system sorted in a very short time. They look after all aspects of our computer system including our server which links 8 computers and a document centre, emails and all technical support. They have also sourced hardware as we required it at very competitive prices. Always really good to work with and patient even with the most fearful technophobe.”
“No problem was too big or too small to fix. Very helpful and handy advice given, thank you so much for the fantastic service. I look forward to dealing with you in the new year.”
“A very prompt, efficient and friendly service was provided by John. We will be using Wizard IT in the future and will be suggesting our friends do the same. The service provided was outstanding.”
“I recently received a visit from Wizard IT and decided to take up their free IT audit. As a result of the high standard of professionalism displayed, I agreed to their recommendations. To date my IT requirements have…”
Plain English IT notes
VoIP cost savings: what Auckland businesses actually save
Line rental, call charges, moves and adds. A worked comparison of a traditional phone system against hosted VoIP for a 10-person Auckland office.
Microsoft 365 vs an on-premise server: which one for your business
When a server in the cupboard still makes sense, when it does not, and what the move to Microsoft 365 costs and changes for a small Auckland business.
The true cost of data loss for a small business
Downtime, rebuild hours, lost invoices and the clients who do not come back. What a lost server really costs, and the backup that stops it.
Do you charge a callout fee to come to us?
No. No callout fee, no travel charge and no minimum charge anywhere in Auckland. You pay for the time the technician actually spends on the job, in 15 minute blocks.
Do we have to sign a contract?
Not for ad hoc work. Call when something breaks, we fix it, you pay for the time. Managed IT is a monthly agreement, and we set it up so you can leave with 30 days notice.
How fast can someone come out?
Most faults are fixed remotely within the hour during business hours. If it needs hands on hardware, a technician is usually on-site the same day in West and Central Auckland, next morning across the rest of the city.
We are a small business with no IT person. Is that who you work with?
That is most of our clients: accountants, law offices, sheet metal, flooring, awnings, auto parts, a kung fu school, a hotel. Typically 1 to 50 staff, no IT department, a server or Microsoft 365, and a phone system.
Can you take over from our current IT company?
Yes. We start with a free IT audit: passwords, licences, backups, firewall, what is documented and what is not. You get the report whether or not you move to us.